Q: How long do I have to return an item?
A: You have 7 days from the date of delivery to return an item.
Q: What items can I return?
A: You can return full price item that is in its original condition, with all tags and packaging. You cannot return items that have been worn, damaged,sales or altered.
Q: How do I return an item?
A: You can return an item by following these steps:
- Contact Queen and Collection customer service to request a return authorization number.
- Pack the item securely and include the return authorization number in the package.
- Ship the package back to Queen and Collection at the address provided by customer service.
Q: What happens when I return an item?
A: Once Queen and Collection receives your return, they will inspect the item and process your refund. Refunds will be issued to the original payment method within 10 business days.
Q: What if I have questions about the return process?
A: You can contact Queen and Collection customer service for assistance with the return process. Their contact information is available on their website.
Here are some additional FAQs about Queen and Collection's return policy:
- What if I received the wrong item?
If you received the wrong item, you can return it for a full refund.
- What if I'm not happy with the quality of the item?
If you're not happy with the quality of the item, you can return it for a refund or exchange. However, you will not be able to return items that have been worn, damaged, or altered.
- What if I'm not sure if I want to keep the item?
You can always try on an item before you decide to keep it. If you decide you don't want to keep the item, you can return it for a full refund within 7 days of delivery.
