Queen and Collection

Intro Earrings

$75.00 AUD

DESCRIPTION

Intro Earrings: Everyday Elegance with a Touch of Style


Simplicity Meets Sophistication

The Intro Earrings by Queen and Collection are the epitome of understated elegance. Their minimalist design is perfect for those who appreciate simplicity without sacrificing style. Crafted with precision, these earrings offer a refined look that complements any outfit, making them an essential accessory in your jewelry collection.

Why the Intro Earrings Are a Must-Have

Designed for versatility, the Intro Earrings can effortlessly transition from day to night, making them a must-have for any wardrobe. Their subtle yet sophisticated appearance ensures they can be worn on any occasion, whether you’re dressing up for a special event or adding a polished touch to your everyday ensemble.

Versatile Style for Any Occasion

The beauty of the Intro Earrings lies in their versatility. These earrings are perfect for pairing with casual, business, or formal attire, adding a touch of elegance to any look. Their timeless design ensures they remain a staple in your jewelry collection for years to come.

Caring for Your Intro Earrings

To keep your Intro Earrings looking their best, store them in a dry, cool place away from moisture and harsh chemicals. Regularly clean them with a soft cloth to maintain their shine and ensure they continue to enhance your style for the long term.


Shipping & Returns

RETURNS POLICY

Australian consumer law says that a store or seller MUST provide a repair, replacement or refund if an item is faulty or significantly not as described. If for any reason you are not, we will gladly issue a full refund, exchange or merchandise credit for items returned within 7 days.

But please contact to us first for your return.  

ATT: RETURNS

37a Marriott Street

3195 Parkdale, Victoria

WARRANTY

All Q&C items come with a 6 month warranty against manufacturing issues. All products that are deemed to be faulty, as the result of a manufacturing error, will be repaired or replaced at no cost. The warranty does not include mishandling.

 

Repairs for accidental damage such as broken chain, lost charms or lost earring components will incur a repair fee. 

 

If you believe you have received a faulty item, or your jewellery has been damaged, please email info@queenandcollection.com.au to discuss. 

Please note, return shipping, taxes and duty costs will be the responsibility of the customer.

 

Am I entitled to a refund if I've changed my mind?

No, you're not.

Let's say you walk into a store and buy something and then walk back in one minute later with the receipt and try to return it, even then you're not entitled to a refund. Australian retailers are not required by law to refund anything simply because a customer has changed their mind.

That said, many retailers including David Jones, Myer and THE ICONIC will happily offer refunds for change of mind. Lots of stores do! So if you often find that you change your mind about purchases, you might want to stick to shopping with stores that definitely do offer refunds for change of mind.

It's worth checking the returns policy at the store you're shopping with before you make a purchase. Otherwise you might not be able to get your money back.

For items returned within 7 days, we will offer an exchange or merchandise credit. Every return must be accompanied by a sales receipt and unaltered, unworn and in saleable condition. Items received after 7 days will not be accepted for return or exchange. All personalised items, including custom and engravable pieces, as well as designs from the Queen and Collection, are considered final sale and may not be returned or exchanged at any time.

Also we can not doing refund for exchanged items and we are not covering exchange postage fee for you due to potential high demand orders

After you have shipped back your return, please allow 2-3 weeks for its processing.  All refunds will be issued to the original form of payment with the exception of cash purchases, which will be refunded by company check. Please note used merchandise will not be accepted for refund or exchange unless defective. Some exclusions may apply.

 

PLEASE NOTE – There is NO exchange or refund on sale, Last Chance and layering sets. All purchases on sale items are final. We do not accept returns on purchases made during sale periods. Store credits only. We will exchange rings if the sizing is wrong shipment buyer expenses for re-sending.

 

WHO PAYS FOR SHIPPING RETURNS?

Returns/Exchanges :

Purchaser pays the cost of return charges to Queen&Co, however, we will pay for postage on any exchange postage back to the customer if its faulty 

Faulty Product:

Customers will initially be responsible for shipping and handling charges for any faulty products, however this amount will be refunded to your account once the product has been received and assessed. Please ensure you provide a delivery receipt with any charges to ensure your refund can be processed. 

Queen and Co. jewellery is presented in our signature packaging, including travel pouch and insert. To protect your jewellery, we recommend storing in the original packaging when not being worn.

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